July 18, 2012 2:06 PM
Chick-fil-A pres on faith, business
'Guilty as charged,' Cathy says of Chick-fil-A's stand on biblical & family valuesPosted on Jul 16, 2012 | by K. Allan Blume
Dan Cathy oversees one of the country's most successful businesses. As president and chief operating officer of Chick-fil-A, Cathy leads a business with 1,608 restaurants that had sales of more than $4 billion dollars last year. They sell chicken and train employees to focus on values rooted in the Bible.
His father, S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). In 1967, his father opened the first Chick-fil-A restaurant in Atlanta. Today, Chick-fil-A is the second largest quick-service chicken restaurant chain in the United States based on annual system-wide sales.
Dan Cathy's success has not erased the biblical values he learned as a child in a Baptist church. He is a warm, common man who is deeply committed to being a faithful Christian witness. And he is fully involved in New Hope Baptist Church in Fayetteville, Ga. He drives Chick-fil-A's efforts to provide genuine hospitality, ensuring that customers have an exceptional dining experience in a Chick-fil-A restaurant. Based on Matthew 5:41, Cathy is on a mission to provide customers with "second-mile" service -- exceeding even the highest expectations of a typical fast-food restaurant.
"We don't claim to be a Christian business," Cathy said in a recent visit to North Carolina. He attended a business leadership conference many years ago where he heard Christian businessman Fred Roach say, "There is no such thing as a Christian business."
"That got my attention," Cathy said. Roach went on to say, "Christ never died for a corporation. He died for you and me."
"In that spirit ... [Christianity] is about a personal relationship. Companies are not lost or saved, but certainly individuals are," Cathy added.
"But as an organization we can operate on biblical principles. So that is what we claim to be. [We are] based on biblical principles, asking God and pleading with God to give us wisdom on decisions we make about people and the programs and partnerships we have. And He has blessed us."
Read more at NewAdvent.org